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New Category not showing on website

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Home » Topics » Sign-up Sheets Support » New Category not showing on website

Tagged: sign up categories not posting

  • This topic has 4 replies, 2 voices, and was last updated 3 years, 8 months ago by Fetch Designs.
Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 19, 2021 at 12:44 pm #2359
    Gathering-Humanity
    Participant

    I created a new sign up category in the sigh up plug in and created sign ups under this category and it is showing in WordPress but not showing on the website and I can’t figure out why. An old category that I deleted is still showing up on the website but not showing up in word press. I have not idea how to fix this.

    October 20, 2021 at 3:08 pm #2364
    Fetch Designs
    Keymaster

    Initially it sounds like the issue might be related to caching perhaps. Do you have a caching plugin where you can flush the cache on to see if the categories are updated on your frontend once you do?

    If that doesn’t solve the issue are you able to provide the link(s) where this is happening and detail what you are expected and what you are seeing so I can take a closer look? If you prefer, when you reply you can mark the reply as private so it’s not visible on the public forum using the “set as private reply” checkbox.

    October 25, 2021 at 9:29 am #2374
    Gathering-Humanity
    Participant
    This reply has been marked as private.
    October 25, 2021 at 9:38 am #2375
    Gathering-Humanity
    Participant
    This reply has been marked as private.
    October 30, 2021 at 10:02 am #2390
    Fetch Designs
    Keymaster

    It looks like those categories are displaying as tabs as the top of your page. There isn’t a “tab” functionality in the Sign-up Sheets plugin so it looks like on your site those tabs to display the different categories were added using a different method, perhaps another plugin or using the block editor or in your archive template file in your theme if I had to guess in which case that would likely need to be edited in addition to the Sign-up Sheets Categories if you made any changes. I will send you a direct email with some more information on what we can do to try and debug this further, though.

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