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Viewing 15 posts - 1 through 15 (of 69 total)
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  • in reply to: Sign-up page only shows Title – nothing else! #3016
    Fetch Designs
    Keymaster

    Hi Erik,

    So sorry to hear about the issue you are having after updating. I haven’t been able to reproduce this behavior yet. Are you able to send a link to the test sheet where you are seeing this?

    My first thought is perhaps there is an issue with something within the theme. Perhaps even an old Sign-up Sheet template override that for some reason is conflicting with the latest version? If you created any template overrides in your theme they would have “dlssus” or “fdsus” in the file name or directory in your theme.

    You can also test by switching to a default WordPress theme (such as Twenty Twenty) and see if the issue remains.

    Let me know how it goes! 🤞

    in reply to: Show a user their signups #3008
    Fetch Designs
    Keymaster

    Thanks for reaching out. This is not currently a feature, but it is planned for a release in the Pro version in the near future! I will make sure to update this thread when it comes out. Thanks for the feedback!

    in reply to: Database upgrade stalls after software update #2898
    Fetch Designs
    Keymaster

    Thanks for the detail. I only saw the results of the dlssus-migrate.log from the 3rd step. Unfortunately I don’t know if that is going to provide enough info to help determine the cause. Were you able to try one of the other other 3 debugging options and send me the results from those?

    Also, can you confirm the number of “categories” (if any) and total “sheets” that you had set up in your system prior to updating to the latest version?

    in reply to: admin-ajax.php blocked by sign-up sheets #2891
    Fetch Designs
    Keymaster

    The issue was caused inadvertently by an update in version 2.2.2 which had some unintended side effects with other content. Version 2.2.3 has since been released officially so the issue should hopefully not re-appear. If you have any other trouble, please let me know. Thanks!

    in reply to: Database upgrade stalls after software update #2890
    Fetch Designs
    Keymaster

    Hi Larry. I’m so sorry to hear about the trouble you are having. Sounds like for some reason the data migration is failing at a very early stage. There are a few things you can try…

    1. Depending on your number of sheets and system setup, just trying to temporarily provide more memory during the migration can possibly solve the issue if it’s trying to hog too many resources for whatever reason. A quick possible fix is to try increasing the memory limit even further to, for example…

    define( 'WP_MEMORY_LIMIT', '2048M' );

    Then in the admin, re-run the migration by going to Sign-up Sheets > Settings > Advanced… and then click the “Re-run Data Migration” button.

    2. Determine if any errors are being thrown when you try and re-run the migration (by clicking the button in the previous step). You can do this by enabling WP_DEBUG in your wp-config.php and checking the debug.log file (if one is created) or by tracking down your server’s PHP error log. In both logs you will want to look for any errors referring to “sign-up-sheets”. You can enable WP_DEBUG by adding the below code to your wp-config.php file. Note that you will want to turn this off again on the server if it’s live as it should not be enabled regularly.

    define( 'WP_DEBUG', true );

    If you find any errors, please send over the details so I can try and debug further.

    3. Check the log at wp-content/dlssus-migrate.log and sent over the contents

    4. Can you also send over the content of the “System Information” box in your admin under Sign-up Sheets > Help

    For any info you need to send, you can reply and select the “Set as private reply” checkbox before submitting if it contains information that shouldn’t be visible to the public.

    in reply to: admin-ajax.php blocked by sign-up sheets #2868
    Fetch Designs
    Keymaster
    This reply has been marked as private.
    in reply to: admin-ajax.php blocked by sign-up sheets #2867
    Fetch Designs
    Keymaster

    Hi Mark,

    I’m reviewing this issue and will update you as soon as I have a resolution or if I have any other questions. Thanks!

    in reply to: Display Day of the Week #2854
    Fetch Designs
    Keymaster

    Sign-up Sheets uses the date format set within the main WordPress configuration under “Settings > General > Date Format”. To display the day of the week you can select “Custom” and enter a format like “l M j, Y”. For more information on formatting the date, you can refer to the WordPress Formatting Date and Time documentation. Note that this change will effect any part of the site that utilizes the global date formatting setting.

    in reply to: Checkboxes Not Showing #2746
    Fetch Designs
    Keymaster

    Hi Tiffany, I’m seeing some CSS coming from the theme stylesheet that is setting the opacity of checkboxes to zero which essentially hides it and I believe this is causing the issue. Has anything changed on your theme since last night? The style in question is…

    input[type=checkbox], input[type=radio] {
        height: 19px;
        opacity: 0;
        width: 20px;
    }
    
    in reply to: There has been a critical error on this website. #2745
    Fetch Designs
    Keymaster

    Great, thanks for the update. I was able to reproduce the issue with certain timezones so will work on getting a fix out in the next update. Thanks!

    in reply to: There has been a critical error on this website. #2741
    Fetch Designs
    Keymaster

    Thanks for reporting. Are you able to provide the exact critical error that was thrown? So far I’ve been unable to reproduce. You may find that the error is emailed to you by WordPress or you could check your server’s PHP error logs. Another option would be to temporarily enable the WP debug log file by adding the code below to your wp-config.php file, then try and get the critical error to be thrown again and then check the file that would have been created under wp-content/debug.log

    define( 'WP_DEBUG', true );
    in reply to: Language and (logged in)user restrictions #2612
    Fetch Designs
    Keymaster

    First, don’t worry you didn’t miss the documentation, I just posted it. I am working on improving the documentation little by little so if you run into any other questions, please let me know.

    As for posting code snippets on this forum, it is something on my to do list to update, but right now only admins have the ability to do so.

    Regarding your reCAPTCHA issue you reported, I have just published a new version of the plugin (version 2.2.1) which includes a fix for reCAPTCHA that some users reported which only occurred in certain hosting environments. I just updated your site to use this latest version, enabled reCAPTCHA and ran a test and it appears to be working correctly now, but please confirm on your end.

    Lastly, I did notice you were using LiteSpeed cache. I expect to add support for LiteSpeed Caching in the near future, but currently you will probably want to set LiteSpeed to not cache your Sign-up Sheet pages to prevent sheets showing old data (such as opens spots that are available that have recently been filled) since it won’t update in real time until the cache is refreshed.

    If you notice any other issues, just let me know.

    in reply to: Language and (logged in)user restrictions #2604
    Fetch Designs
    Keymaster

    One other thought I had is you could add the capability “read_private_dlssus_sheet” to role that you want to grant access using WP_Role::add_cap. Then set all your sheets to be published “privately”. This should also allow just those users with that access to see the sheets. Then you can check by using…

    if (current_user_can('read_private_dlssus_sheet')) {...}
    in reply to: Language and (logged in)user restrictions #2601
    Fetch Designs
    Keymaster

    Hi Mark,

    Sign-up Sheets has a POT file to support translations which is found in the plugin under languages/sign-up-sheets.pot. You can learn more about how to use it in the Translations documentation.

    For your other question, the ability to restrict sign-ups to logged in users only is not currently a built-in feature of the plugin. However, there may be a few ways you can customize it and it sounds like you got part of it in place. To lock down the individual sheet pages, you can probably do something along the lines of the code below to check if we are on a sheet page and if so throw an error to prevent access…

    function my_sheet_login_required()
    {
        if (get_post_type() === 'dlssus_sheet' && !is_user_logged_in()) {
            wp_die('You must be logged in to access this content');
        }
    }
    add_action('wp', 'my_sheet_login_required');
    in reply to: PUBLISH area missing when editing a signup sheet #2568
    Fetch Designs
    Keymaster

    Can you tell me what version number you are running of the Sign-up Sheets plugin? Also, are you using the Free or Pro version? Lastly, can you tell me what version of WordPress you are running?

Viewing 15 posts - 1 through 15 (of 69 total)